Tikona: The Wireless Broadband

Tikona - Broadband Information

Tikona Infinet Private Limited ( TIPL), also known as Tikona, is one of India's largest broadband service providers. In 2008, the company was started as "Tikona Digital Networks" (TDN) for operating "Wireless broadband" (WiBro) services. Later on, TDN acquired HCL Infinite and expanded itself as "Tikona Infinet Private Limited" (TIPL). In 2017, Bharti Airtel acquired Tikona 4G business, including a wireless broadband access spectrum. Currently, Tikona provides secured wireless broadband services to homes and enterprise customers in India.

Tikona has an all-India Class-A ISP licence granted by the Ministry of Communications, Government of India. Tikona aims to provide the world’s largest outdoor wifi network using eco-friendly small cell technologies. Tikona has a group of global investors such as Goldman Sachs, Oak Investment Partners, Everstone, L&T Infrastructure Finance Company Limited, International Finance Corporation, etc.

What is Tikona Broadband?

Tikona Broadband is not fibre broadband but wireless broadband. The Wireless broadband connection works by converting data packets into electromagnetic waves to broadcast them on a specific channel.

Although, wireless broadband technology is still in the developing stage. Tikona visualises a powerful Broadband-enabled India and is building the next-generation wireless broadband services for home and enterprise customers.

Who is the owner of Tikona Broadband?

What are the benefits of getting Tikona Broadband?

The benefits of getting a Tikona broadband are:

• Unlimited data
• High FUP
• Bill Limit Guarantee
• Up to 4 Mbps download speed.
• On-Call Tech Support
• Greater Security through WPA2
• Affordable plans
• Limited wire installation
• Wireless router

What is the average download and upload speed of Tikona Broadband?

The average download speed is 4.55 Mbps, and the average upload speed is 7.5 Mbps. The ping latency of Tikona wifi is 30Ms.

What are the Tikona Broadband plans?

Tikona broadband is powered with 4th Generation Orthogonal Frequency-Division Multiplexing (OFDM) and Multiple-Input and Multiple-Output (MIMO) technologies to give a minimum of 30 Mbps to a maximum of 200 Mbps speed to meet your requirements. Tikona broadband plans range from ₹ 399 per month to ₹ 899 per month.

Tikona Broadband plans in Delhi

The Tikona Broadband plans in Delhi are as follows:

Tikona Broadband plans in Bangalore

The Tikona Broadband plans in Bangalore are as follows:

Tikona Broadband plans in Hyderabad

The Tikona Broadband plans in Hyderabad are as follows:

Tikona Broadband plans in Chennai

The Tikona Broadband plans in Chennai are as follows:

Tikona Broadband plans in Mumbai

The Tikona Broadband plans in Mumbai are as follows:

What are the terms and conditions of Tikona Broadband plans?

The Product Terms and Conditions (PTC) of Tikona Broadband plans are as follow:

• All plan charges will be charged in advance.
• GST extra as applicable.
• All one-time installation charges are non-refundable.
• Contention Ratio for Home Broadband Plans SOHO Plans is 1:20 & 1:8, respectively.
• To access the service across multiple devices, subscribers could arrange a wifi router at their own expense.
• Subscribers installing their wifi Router (or any wifi routing device) must register such a wifi Router with TIPL to start accessing the network over wifi.

Upload Speed Details:

• For 10, 25 & 40 Mbps speed plans, the upload speed will be 4 Mbps.
• For 60 Mbps speed plans, the upload speed will be up to 8 Mbps.

To read all PTC, scroll down to the bottom of the official website of Tikona and click on Terms and Conditions.

What are the OTT benefits with Tikona Broadband plans?

Tikona Broadband plans do not offer any OTT benefits.

How to get a new Tikona Broadband connection?

You can easily get a new Tikona Broadband connection online and offline. You can simply contact 1860 3000 3434 to get a connection offline. Learn about applying for a new Tikona Broadband connection below:

How to get a Tikona Broadband connection online?

Follow these simple steps to get a Tikona Broadband connection online:
Go to the official website of Tikona.
Fill in the “Book Now” form with your details and submit.
Tikona representatives will soon contact us for further process.

How to find out if Tikona Broadband is available in your area?

Currently, Tikona Broadband is available in the following 25 cities:

• Agra
• Ahmedabad
• Allahabad
• Bangalore
• Bhopal
• Chennai
• Coimbatore
• Delhi
• Hyderabad
• Indore
• Jabalpur
• Jaipur
• Kanpur
• Kolkata
• Lucknow
• Meerut
• Mumbai
• Nagpur
• Pune
• Raipur
• Rajkot
• Surat
• Vadodara
• Varanasi
• Visakhapatnam

Tikona provides a feature that allows you to test speed before paying. You can use the same feature to find out if Tikona Broadband is available in your area or not. Follow the steps to use this feature:

• Go to the official website of Tikona.
• Click on “Coverage” and then “Check coverage in your Building”.
• Enter your pin code and mobile number.
• Your location on the map will tell if Tikona is available or not.

What are the installation charges for Tikona Broadband?

The installation charge is zero for the ₹ 399 and ₹ 499 plans, while other plans charge installation costs. The ₹ 699 and ₹ 899 plans will charge ₹ 500, while the ₹ 599 and ₹ 799 plans will charge ₹ 1000.

Is it possible to shift Tikona Broadband service to another location?

Yes, it is possible to shift Tikona Broadband service to another location if and only if the new location lies in the coverage area of Tikona broadband. You can request shifting to a new place for customer care support (1860 3000 3434). If the new location is under the coverage of Tikona, your action plan will continue.

You have to make a request 3 to 4 days before shifting so that company can recover the devices from your old location. Also, share the new location's complete address and the Pincode while making the request. You will be charged ₹ 250 and the service tax in your upcoming bill post-installation.

Tikona Broadband - Bill Payment

Tikona Broadband has a “subscription amount payment” for every plan that needs to be paid to activate the selected plan. There are three convenient ways to make payment for the “subscription amount”:

• Online payment: Net banking or Credit/Debit Card
• Cash Payment: Against valid e-voucher or physical voucher
  Cheque/Demand Draft

How to pay the Tikona Broadband bill online?

These are the simple steps to pay the Tikona Broadband bill online:

• Go to the official website of Tikona.
• Click on “Quick Pay” and enter your User ID.
• Enter the amount you wish to pay or select a voucher.
• Proceed to pay securely with Net-banking or Credit/Debit Card.

How to check the internet usage of Tikona Broadband?

Follow these steps to check the internet usage of Tikona Broadband:

• Download and open the “My Tikona” app.
• Log in with your user id and registered mobile number.
• Click on “Data Usage”.
• The interface will show your data usage in detail.

Tikona Broadband Customer Service

Tikona Broadband's core business strategy is guided by its customer value, sensitivity, and convenience. The company has a team of Technical Hotline support, Customer Care Support, and email support systems. "Tikona Broadband Forum" is an active system provided by Tikona for user review, feedback, testimony, complaint, support, download, and more.

Tikona Broadband Customer Care number

Add your local STD code before dialling the technical hotline number.

Tikona Broadband customer support email ID

FAQ

Which router is best for Tikona Broadband?

“TP-LINK 300Mbps TL-WR841N Wireless N Router” is the best router for Tikona Broadband. It has the best capacity, coverage, and compatibility.

What is the recommended fibre device by Tikona Broadband?

The recommended fibre device by Tikona Broadband is "TP-LINK 300Mbps TL-WR841N Wireless N Router". A CAT 5 cable will also be provided while installing and setting up the fibre device that is the router.

Does Tikona Broadband provide unlimited internet?

Tikona Broadband provides unlimited data up to a certain speed. The internet speed will depend upon your plan.

Is Tikona Broadband better than Jio Fibre?

Currently, Tikona can't compete with Jio Fibre. Jio fibre is very affordable and reliable, with multiple benefits such as OTT, family add-ons, etc., while Tikona cannot provide such offers with their wireless broadband technology.