RailWire Plans: Recharge, Customer Care, Wi-Fi & Broadband Plans

About RailWire plans

RailWire is a RailTel-launched commercial broadband service that operates on a Public-Private Local Entrepreneur (PPLE) model. RailWire relies on collaborative environments offered by RailTel, Aggregation Network Provider (AGNP), Managed Service Provider (MSP), and Access Network Provider to provide quick and low-cost service (ANP).
It now serves 3.25 lakh residential consumers and works with 5200 local network infrastructure partners. RailWire Broadband offers various services to its consumers, beginning with 10 Mbps for less than ₹ 500 for unlimited data plans.

RailWire Broadband Plans

RailWire plans provide various benefits that best other internet service providers. Some of them are listed below:

• Access to high-speed Internet: The optical-based fiber offers high-speed internet facilities to users

• Affordable Recharge Plans: The prices are reasonable as compared to other telecom service providers and have no hidden charges

• Responsive Customer Care: Customer care is available 24x7 at service; the customers can easily reach out through phone calls, emails, or by raising requests/tickets. 

• Multiple Online Paying Options: Through the RailWire Subscriber app, the customers can create their account, log in (either on the web or through the app itself), select plans suitable for them, and make payments through plenty of online paying options (like UPI, Netbanking, credit card, debit card, etc.).

• Variety of Plans: Users may choose any broadband service out of the vast pool of RailWire plans offered to them like FUP limit plans, unlimited plans, top-ups for FUP users, Welcome Plans, Long-term plans, state-wise plans, etc.

• Access to knowledge: Customers may contact RailWire broadband’s ‘Knowledge Base’ to know more about a plan or ask relevant queries. 

RailWire Broadband Plans

RailWire is a Rail-Tel-provided broadband service that offers various recharge plans for its users, starting from ₹ 499. While competing with telecom behemoths such as Airtel, BSNL, and JioFiber, it delivers internet service in 70% of rural regions.

For ONT and ONU installation, RailWire utilizes the most advanced optical fibre-based router, which complies to provide the cheapest as well as fastest internet connection. Its broadband plans are divided by type, location installed, including RailWire broadband usage, days of validity, and associated final cost.

Where are RailWire broadband plans offered?

RailWire Broadband offers services like a Welcome plan for new users, unlimited plans, Top-up FUP for users, and many more.

It provides these plans across almost all popular states of India, including Kerala, Punjab, Karnataka, Delhi, West Bengal, UP, Assam, Andhra Pradesh, Haryana, Himachal Pradesh, Gujarat, and Tamil Nadu.

RailWire Broadband Unlimited Plans

RailWire Broadband plans that have no FUP limits (‘Unlimited’) include the following:

RailWire Broadband FUP Plans

Railwire Broadband plans for customers who have chosen plans with FUP limits include the following:

RailWire Broadband Top-Up Plans for FUP Users

RailWire Top-Up plans for users who have chosen plans with FUP limits are as follows:

RailWire Broadband Long-Term Plans

In RailWire Broadband long-term plans, users get additional services for free and are as follows:

Railwire plans for different Indian states

RailWire plans are offered in almost all states of India and cover the remotest areas along with the major cities. While significant RailWire plans remain more or less the same (like FUP limit and welcome plans, etc.), there are certain variations.

RailWire Broadband For Andhra

RailWire Broadband For Assam

RailWire Broadband For Gujarat

RailWire Broadband For Haryana

RailWire Broadband For Himachal

RailWire Broadband For Kerala

RailWire Broadband For Tamil Nadu

RailWire Broadband For Telangana

RailWire Broadband For UP East & UP West

RailWire plans - Payments

1. Go to Google PlayStore and find the RailWire Subscriber app

2. Download and install it. 

3. Register/Login with your credentials.

How to make RailWire plans bill payments online?

1. Visit the RailWire website

2. Enter your account details and sign-in. 

3. Navigate to the home screen

4. Find ‘Recharge’ tab and select it

5. Click on renew account option and find a suitable RailWire recharge plan

6. Select it and pay by clicking on ‘Recharge.’

The user will be presented with various paying options (debit card, credit card, net banking, UPI, etc.).

How to check the internet usage of my RailWire broadband plans?

1. Navigate to the home screen of your account

2. Find the ‘Data usage’ tab and select it to see the details of internet usage.

RailWire plans installation charges

As RailWire sets up its broadband services in the remotest parts of India and usually in the customer’s house (as well as dwellings of businesses), the pricing varies accordingly. Generally, the installation charges depend upon the location, unit installed, and the available space to install a particular type of unit.

RailWire also offers options between two routers: ONU and ONT. While ONU is for installing RailWire broadband at home, ONU is for other scenarios. Hence, the final pricing also considers the following:

• Price of Device: The device would cost about ₹4000-₹5000. Along with this, the pricing includes ONT or ONU router costs (as per requirement).

• Additional Charges: An extra security charge of ₹1000 is levied, which is refundable once the RailWire plan has been canceled by the user. 

RailWire broadband Customer Service

RailWire broadband Customer Care number

RailWire broadband customer support email ID

How do I cancel my RailWire broadband plans?

To cancel RailWire broadband plans, customers should follow the following steps:

1. Login to the portal or RailWire account (through the app or online) and look for disconnection options to raise requests

2. Otherwise, contact the customer care service and enquire regarding the same.

3. Read the terms and conditions here before proceeding with cancellation plans, as a clause mentions that before terminating RailWire broadband services, the subscriber should inform 30-days before getting refunds. 

FAQ

Which RailWire plan is best?

The best RailWire Broadband recharge plan (averagely suitable for most with the maximum benefits availed) is the unlimited broadband plan that starts at ₹ 499 and offers 10 Mbps data speed. For a better experience, ₹ 599 and ₹ 799 offering 20 Mbps and 50 Mbps, are also preferred.

Is RailTel and RailWire same?

RailTel is a public sector undertaking under the Ministry of Railways that the government of India has granted. RailWire is the broadband or Wi-Fi service provided by RailTel (a telecom service provided).

Is RailWire Wi-Fi unlimited?

RailWire offers various plans, one of which is RailWire unlimited plans. The affordable, accessible, high-speed Broadband plan starts at ₹ 499, offering 10 Mbps data speed, to ₹ 1899, which offers 200 Mbps data speed.

Does RailWire provide a router?

Yes, RailWire provides an optical fibre router called ‘Wi-Fi Geopon’ that has recently undergone advancements to raise its internet service standards. There are also options available between two routers: ONU, which is for homes, and ONT for otherwise. The customers may choose one depending on their requirements.