Fastway’s Netplus Broadband | Plans & Speed | Benefits | Customer Support

What are Netplus Broadband Plans?

Netplus Broadband is a 100% subsidiary of Fastway Group, a pioneer in digital entertainment services. Netplus Broadband is becoming the fastest growing Internet Service Provider (ISP) in the area of Next-Gen services. Netplus is also a recognized organisation directly involved in providing Wi-Fi solutions under Govt. Smart City projects.

Netplus delivers inexpensive and economical unlimited plans with loads of IPTV, OTT, and voice benefits. The provider has various plans, and internet speed depends upon your requirements. Here is the extensive list of all Netplus Broadband plans:

Note that all the prices are exclusive of taxes.

Where are Netplus Broadband Plans Available?

Currently, the provider plans are available in the following states:

• Chandigarh
• Uttar Pradesh
• Himachal Pradesh
• Punjab
• Haryana
• Uttarakhand
• Rajasthan
• Jammu & Kashmir

Should I Get a Netplus Broadband Plan?

You can have numerous benefits from getting a connection such as:

• Truly Unlimited Plans
• Hi-Speed Up To 1 GB
• Next-Gen Services
• OTT Subscriptions
• 24/7 Customer Support Service
• Economical Pricing

What are the Advantages and Disadvantages of Netplus Broadband plans?

The advantages of their plans are as follows:

• Netplus Broadband offers truly unlimited plans.
• Netplus plans are affordable.

• FTTH with speed scalability up to 1 Gbps.
• Next-Gen Services.

• Subscriptions to trending OTT platforms.
• 24/7 dedicated customer centre.

The disadvantage of Netplus Broadband plans are as follows:

• Netplus Broadband is available only in eight states.

Netplus Broadband Plans

Netplus Broadband offers a variety of plans and internet speed so that you can select a plan according to your requirements. The provider launched three categories of plans:

1. Truly Unlimited Plans
2. Double Data Plans
3. Entertainment plans 

Netplus Truly Unlimited Data Plans

The extensive list of Netplus Truly Unlimited plans is as follows:

Netplus Double Data Plans

The extensive list of Netplus Double Data plans is as follows:

Netplus Unlimited Entertainment Plans

The extensive list of Netplus Unlimited Entertainment plans is as follows:

Netplus Broadband Customer Care

Netplus Broadband has a dedicated call centre available 24*7. Customers can contact for relevant queries or complaints about broadband services or connection defaults. Netplus provides customer care contacts and emails to register complaints or queries. However, customers can also contact by visiting the regional services office.

The contact information is listed below.

How do I Login to Netplus Broadband Login?

These are the simple steps to login to Netplus:

1. Go to the official website of Netplus Broadband
2. Click on “My Account” and then on “Login”.
3. Enter your username and password.
4. Submit and login successfully.

A personalised dashboard will open and show all your account details such as current plan, usage data, speed rating, quick recharges, bills, and more.

How do I Contact Netplus Broadband Customer Care?

You can either contact via call (+91 7087570875) or email (customercare@netplus.co.in).

How do I File a Complaint with Netplus Broadband?

You can easily file a complaint with Netplus Broadband either on call to an executive or submit your complaint online by email.

How to Get a New Connection for Netplus Broadband?

Follow the steps to get a Netplus connection:
A service executive will soon reach out to your location and set up the connection.

1. Go to the official website of  Netplus Broadband.
2. Click on “Retail” and then “Broadband”.
3. Select your state and broadband plan.
4. Fill in and submit the connection form with details such as name, address, mobile number, city, and state.
5. A service executive will soon reach out to your location and set up the connection

Or you can contact +91 7087570875 to get a new connection.

How to Switch to Netplus Broadband

To switch to Netplus, you would need to deactivate your previous broadband network by contacting their customer care. After deactivating the old network, contact the Netplus customer centre (+91 7087570875) or LCOs to make a connection request.

How to Recharge Netplus Broadband Plans Online?

These are the steps to recharge your Netplus plan online:

1. Go to the official website of Netplus Broadband.
2. Click on “My Account” and then “Pay Bill”.
3. Select either prepaid or postpaid gateway.

4. Enter your account number or bill number (depending upon which type of connection you have).
5. The interface will show your payable amount 
6. Proceed to pay securely via debit/credit card or net banking.

Or you can recharge via any payment app such as Gpay, Paytm, Phonepe, etc.

What are the Installation Charges for Netplus Broadband Plans?

The installation charge for the connection of Netplus is ₹ 2000. First, ₹ 1000 is charged for installation, and second, ₹ 1000 for the router. If you already have a router, it will reduce the cost. The wiring charge is also considered an extra cost of ₹ 10 per metre.

FAQ

How to know the customer id of Netplus broadband?

The customer id is mentioned on bill receipts, SMSs, and emails of Netplus Broadband. However, you can also contact the customer centre (+91 7087570875) to ask for the customer id.

How to recharge Netplus broadband?

These are the steps to recharge your Netplus Broadband plan online:

1. Open your payment app.

2. Search for “Broadband” and select the operator as “Netplus Broadband”

3. Enter your user name and the interface will show the payable amount.

4. Proceed to pay securely with debit card/ credit card/ net banking.

How to check data usage in Netplus broadband?

You need to log in for your account on the official website of Netplus Broadband. After login, a personalized dashboard will open, where you can find your data usage, connected devices, real-time speed, and other details of your connection.

How to disconnect Netplus broadband?

You need to contact the customer centre (+91 7087570875) to request discontinuation of the Netplus broadband services.