MTNL BROADBAND: Benefits, Plans, Availability, Billing, and Customer service
Mahanagar Telephone Nigam Limited, or MTNL as it is more commonly known, is a telephone provider established in April 1986 by the Government of India. The company was set up to help strengthen telecommunication across India and provide better services and more affordable prices. It is headquartered in New Delhi and is owned and operated by the Department of Telecommunications under the Ministry of Communications. Overseen by Mahesh Kumar (Managing Director) and Sunil Bharti Mittal (Chairman), MTNL has two office locations in Mumbai and Delhi, respectively. In addition to operating within India, they oversee operations and provide telecommunication services in Mauritius and Nepal.
Last update: November 2022
MTNL offers high-speed internet services for home and office use. Their ultra-fast connection is the most affordable & fastest available in the market today. This blog provides relevant information about MTNL Broadband, including connection availability, billing, customer care, support, plans, and benefits.
MTNL Broadband: Information, Plans & Benefits
Through the MTNL website, customers can easily take services for home or business needs. There are plenty of different services to choose from, including broadband plans and prepaid vouchers, among many others, starting at just ₹ 699.
What is MTNL Broadband
MTNL is a service provider that provides internet access to consumers. This allows you to upload and download large files with ease. MTNL offers unlimited data at high speeds and free voice calls.
MTNL Broadband plans
MTNL provides access to the internet for people living in India at a competitive price. It aims to focus on connectivity in Mumbai and New Delhi through wired and wireless solutions. The service provider is offering new plans to the market, including unlimited calling, good speed, and data usage from ₹ 600 to ₹ 7999.
How to get MTNL Broadband
The MTNL customer service page gives three steps to get a new MTNL broadband connection. The following are the steps:
- Online request for connection
- Call 1500 (Existing Landline Customer only)
- Visit nearest Common Services Centers
Getting a MTNL Broadband connection via website
You can set up a new MTNL connection on their website by following steps:
- Go to the official website of MTNL.
- Select your city and click on “Broadband”.
- Fill out the personal info form and submit it.
- The service executive will soon contact you for address and installation.
Getting a MTNL Broadband connection via the MTNL app
Get the MTNL app installed on your phone, and then go through the following steps:
- Download and open “My MTNL Delhi/Mumbai”.
- Click on “Request New Service”.
- Select “New Broadband Booking”.
- Enter your contact number and e-mail ID.
- Submit your response.
How to recharge MTNL Broadband
The easiest way to recharge your MTNL is by using pay apps such as Paytm, PhonePe, and GPay. The following are the steps for recharging your MTNL Broadband:
- Open your payment app.
- Click on ‘Broadband’ recharges.
- Select your operator as “MTNL Delhi/Mumbai”.
- Enter your number without STD and “Account number”.
- Proceed to pay securely with credit card/debit card/net banking.
What are the key benefits of the MTNL Broadband Postpaid Offer?
- Multiple affordable plans.
- Get 3 types of family plans: Gold, Silver, and Platinum.
- Unlimited Local & STD calls in Unlimited Plan 299 and Unlimited Plan 399.
How do I check MTNL Broadband availability in my area?
To check whether your MTNL service is available in your area, follow these steps:
- Go to the official website of MTNL (http://mtnl.in).
- Select your city and click on “Broadband”.
- Click on “How to Book/ Broadband Service Request”.
- Click on “Visit To Your nearest CSC”.
- Select your area and click “Search”.
- The address of the nearest Customer Service Center will be displayed.
How do I contact MTNL Broadband customer care?
You can contact MTNL customer care for any queries.
For Delhi, you can call on 1504/22221504 or send an e-mail to feedback.delhi@bol.net.in
1504@bol.net.in.
For Mumbai, you can call on 1600118844,24331408,24331409 or send an e-mail to helpdesk.mumbai@mtnl.net.in.
What are MTNL Broadband plans?
MTNL provides various types of broadband plans to their customers with unlimited data along with several calling services within the packages that are provided. The plans offered by MTNL are listed below.
What are the different types of broadband plans offered by MTNL?
Here are the different plans offered by MTNL.
Plan Name | Speed | Free Calls per month | Monthly FUP | Monthly service charges |
---|---|---|---|---|
Freedom ULD-699 | 512 Kbps | 100 | 400 GB | ₹ 699 |
"Freedom | ||||
ULD-849" | 512 Kbps | 100 | 600 GB | ₹ 849 |
"Freedom | ||||
ULD-999" | 512 Kbps | 150 | 650 GB | ₹ 999 |
"Freedom | ||||
ULD-1099" | 512 Kbps | Unlimited (Local+STD) calls | 700 GB | ₹ 1099 |
"Freedom | ||||
ULD-1299" | 512 Kbps | Unlimited (Local+STD) calls | 1000 GB | ₹ 1299 |
"Freedom | ||||
ULD-1449" | 768 Kbps | Unlimited (Local+STD) calls | 1200 GB | ₹ 1449 |
"Freedom | ||||
ULD-1999" | 768 Kbps | Unlimited (Local+STD) calls | 1500 GB | ₹ 1999 |
"Freedom ULD | ||||
2299-Combo" | 1 Mbps | Unlimited (Local+STD) calls | 1800 GB | ₹ 2299 |
TriB UL data-3499 combo | 1 Mbps | Unlimited (Local+STD) calls | Unlimited | ₹ 3499 |
Which is the best MTNL Broadband plan?
Most MTNL users found “TriB UL data-3499” as the best postpaid plan.
Plan Name | Speed | Free Calls per month | Monthly FUP | Monthly service charges |
---|---|---|---|---|
Freedom ULD-699 | 1 Mbps | 100 | 400 GB | ₹ 3499 |
Which is the cheapest MTNL Broadband plan?
The cheapest MTNL Broadband plan is ₹699, which includes 400GB of data and 100 free calls.
Plan Name | Speed | Free Calls per month | Monthly FUP | Monthly service charges |
---|---|---|---|---|
TriB UL data-3499 combo | 512 Kbps | Unlimited (Local+STD) calls | Unlimited | ₹ 699 |
What are the MTNL Broadband unlimited plans?
Here are the MTNL Broadband unlimited plans:
Plan Name | Speed | Free Calls per month | Monthly FUP | Monthly service charges |
---|---|---|---|---|
ULD-699 Freedom | 512 Kbps | 100 | 400 GB | ₹ 699 |
ULD-849 Freedom | 512 Kbps | 100 | 600 GB | ₹ 849 |
ULD-999 Freedom | 512 Kbps | 150 | 650 GB | ₹ 999 |
ULD-1099 Freedom | 512 Kbps | Unlimited (Local+STD) calls | 700 GB | ₹ 1099 |
ULD-1299 Freedom | 512 Kbps | Unlimited (Local+STD) calls | 1000 GB | ₹ 1299 |
ULD-1449 Freedom | 768 Kbps | Unlimited (Local+STD) calls | 1200 GB | ₹ 1449 |
ULD-1999 Freedom | 768 Kbps | Unlimited (Local+STD) calls | 1500 GB | ₹ 1999 |
2299-Combo Freedom ULD | 1 Mbps | Unlimited (Local+STD) calls | 1800 GB | ₹ 2299 |
TriB UL data-3499 combo | 1 Mbps | Unlimited (Local+STD) calls | Unlimited | ₹ 3499 |
How fast is MTNL Broadband?
MTNL offers six broadband speeds for most of its popular plans. The ₹ 600 monthly rental plan comes in six options offering varying download speeds ranging from 6 Mbps to 100 Mbps and accommodating anywhere between 80 GB to 700 GB of data usage per month.
MTNL Landline broadband plans
MTNL provides landline broadband plans for their customers. The following are the details:
Plan Name | Speed | Free Calls per month | Monthly FUP | Monthly service charges |
---|---|---|---|---|
ULD-699 Freedom | 512 Kbps | 100 | 400 GB | ₹ 699 |
ULD-849 Freedom | 512 Kbps | 100 | 600 GB | ₹ 849 |
ULD-999 Freedom | 512 Kbps | 150 | 650 GB | ₹ 999 |
ULD-1099 Freedom | 512 Kbps | Unlimited (Local+STD) calls | 700 GB | ₹ 1099 |
ULD-1299 Freedom | 512 Kbps | Unlimited (Local+STD) calls | 1000 GB | ₹ 1299 |
ULD-1449 Freedom | 768 Kbps | Unlimited (Local+STD) calls | 1200 GB | ₹ 1449 |
ULD-1999 Freedom | 768 Kbps | Unlimited (Local+STD) calls | 1500 GB | ₹ 1999 |
2299-Combo Freedom ULD | 1 Mbps | Unlimited (Local+STD) calls | 1800 GB | ₹ 2299 |
TriB UL data-3499 combo | 1 Mbps | Unlimited (Local+STD) calls | Unlimited | ₹ 3499 |
What are MTNL landline broadband postpaid plans?
MTNL provides landline broadband postpaid plans for their customers. The details are stated below:
Postpaid Plan | Data | Voice call | SMS | Prices (Tax Excluded) |
---|---|---|---|---|
Plan 225 | 40 GB/ Month | Unlimited Local & STD calls | 500 (Local SMS + STD SMS) | ₹ 225 |
Plan 141 | 1 GB | Local calls - 150 mins | STD calls - 150 mins" | ₹ 141 |
Unlimited Plan 299 | 60 GB/ Month | Unlimited Local & STD calls | 500 (Local)+500 (STD) | ₹ 299 |
Unlimited Plan 399 | 120 GB/ Month | Unlimited Local & STD calls | 1500 (Local)*1500 (STD)" | ₹ 399 |
What are the special plans by MTNL?
MTNL provides special prepaid plans for their user for just ₹ 25 and ₹ 49. Following are the details:
Prepaid Plan | Prepaid Plan |
---|---|
₹ 25 | ₹ 49 |
Freebies (valid for initial 30 days): ₹ 10 talk time, 100 local MTNL, 50 MB data | Freebies (valid for initial 30 days): 60 local + 20 STD minutes |
Tariff Validity: 365 days | Tariff Validity: 180 days |
Does MTNL offer a temporary broadband connection?
MTNL provides a temporary broadband connection. Here are the details:
- One-time installation charges (non-refundable): ₹ 500
- Refundable Security for ONT/Wifi device: ₹ 1500
Name of Plan | Download speed & FUL per month Speed up to | Upload speed & FUL per month Speed up to | Monthly Plan Fixed service Charges | Free Voice calling Allowance per month | Call Charges beyond the free call |
---|---|---|---|---|---|
FTH Temp 3799 | 100 Mbps upto 400 GB, thereafter 2 Mbps | 100 Mbps upto 400 GB, thereafter 2 Mbps | ₹ 3799 | Unlimited local & STD calls on all networks | "₹ 1 per pulse for ISD calls (+ 18% GST) |
What are MTNL landline broadband prepaid plans?
The MTNL landline broadband prepaid plans are as follows:
Prepaid Plan | Data | Voice calls | SMS | Validity | Price |
---|---|---|---|---|---|
Prepaid PLAN ₹ 97 | 5 GB | Unlimited Local and STD Calls | 200 | 30 days | ₹ 97 |
Prepaid PLAN ₹ 151 | 2 GB/day | Unlimited Local and STD Calls | 100 | 30 days | ₹ 151 |
Prepaid PLAN ₹ 1097 | 40 GB | Unlimited Local and STD Calls | 1000 | 365 days | ₹ 1097 |
STV 98 | 2 GB | Unlimited Local and STD Calls | 100/day | 28 days | ₹ 98 |
STV 171 | 1.5 GB/day | Unlimited Local and STD Calls | 100/day | 28 days | ₹ 171 |
STV 197 | 2 GB/day | Unlimited Local and STD Calls | 100/day | 35 days | ₹ 197 |
STV 231 | 2.5 GB/day | Unlimited Local and STD Calls | 100/day | 42 days | ₹ 231 |
STV 365 | 3 GB/day | Unlimited Local and STD Calls | 100/day | 70 days | ₹ 365 |
STV 421 | 3 GB/day | Unlimited Local and STD Calls | 100/day | 84 days | ₹ 421 |
STV 445 | 1.5 GB/day | Unlimited Local and STD Calls | 100/day | 28 days | ₹ 445 |
STV 82 | 1.5 GB/day | Unlimited Local and STD Calls | 100/day | 14 days | ₹ 82 |
STV 44 | 1.5 GB/day | Unlimited Local and STD Calls | 100/day | 7 days | ₹ 44 |
What are the tariffs of MTNL landline broadband?
MTNL provides prepaid landline broadband plans. The details are as follows:
Prepaid Plan | Speed | Monthly FUP | Validity | Prices |
---|---|---|---|---|
Prepaid Voucher 499 | Up to 2 Mbps | 1.3 GB | 1 Month | ₹ 499 |
Prepaid Voucher 1499 | Up to 2 Mbps | 5 GB | 3 Month | ₹ 1499 |
Prepaid Voucher 3999 | Up to 2 Mbps | 15 GB | 1 Year | ₹ 3999 |
Prepaid Voucher 5999 | Up to 2 Mbps | 25 GB | 1 Year | ₹ 5999 |
Here are the tariffs of MTNL postpaid landline broadband:
Postpaid Plan | Speed | Data Limit | Free Calls | Prices |
---|---|---|---|---|
BB-600-6M | 6 Mbps | 160 GB | 150 | ₹ 600 |
BB-600-8M | 8 Mbps | 140 GB | 150 | ₹ 600 |
BB-600-10M | 10 Mbps | 130 GB | 150 | ₹ 600 |
BB-600-12M | 12 Mbps | 110 GB | 150 | ₹ 600 |
BB-600-50M | 50 Mbps | 600 GB | 150 | ₹ 600 |
BB-800-6M | 6 Mbps | 290 GB | 200 | ₹ 800 |
BB-800-8M | 8 Mbps | 240 GB | 200 | ₹ 800 |
BB-800-10M | 10 Mbps | 190 GB | 200 | ₹ 800 |
BB-800-12M | 12 Mbps | 170 GB | 200 | ₹ 800 |
BB-800-50M | 50 Mbps | 1000 GB | 200 | ₹ 800 |
BB-1000-6M | 6 Mbps | 460 GB | 300 | ₹ 1000 |
BB-1000-8M | 8 Mbps | 380 | 300 | ₹ 1000 |
BB-1000-10M | 10 Mbps | 360 | 300 | ₹ 1000 |
BB-1000-12M | 12 Mbps | 280 GB | 300 | ₹ 1000 |
BB-1000-14M | 14 Mbps | 260 GB | 300 | ₹ 1000 |
BB-1000-16M | 16 Mbps | 240 GB | 300 | ₹ 1000 |
BB-1000-50M | 50 Mbps | 1500 GB | 300 | ₹ 1000 |
BB-1200-6M | 6 Mbps | 610 GB | 500 | ₹ 1200 |
BB-1200-8M | 8 Mbps | 500 GB | 500 | ₹ 1200 |
BB-1200-10M | 10 Mbps | 430 GB | 500 | ₹ 1200 |
BB-1200-12M | 12 Mbps | 380 GB | 500 | ₹ 1200 |
BB-1200-14M | 14 Mbps | 360 GB | 500 | ₹ 1200 |
BB-1200-16M | 16 Mbps | 340 GB | 500 | ₹ 1200 |
BB-1200-50M | 50 Mbps | 2000 GB | 500 | ₹ 1200 |
BB-1500-6M | 6 Mbps | 900 GB | 300 | ₹ 1500 |
BB-1500-8M | 8 Mbps | 770 GB | 300 | ₹ 1500 |
BB-1500-10M | 10 Mbps | 700 GB | 300 | ₹ 1500 |
BB-1500-12M | 12 Mbps | 630 GB | 300 | ₹ 1500 |
BB-1500-14M | 14 Mbps | 600 GB | 300 | ₹ 1500 |
BB-1500-16M | 16 Mbps | 580 GB | 300 | ₹ 1500 |
BB-1500-50M | 50 Mbps | 2300 GB | 300 | ₹ 1500 |
BB-2000-6M | 6 Mbps | 1350 GB | Unlimited | ₹ 2000* |
BB-2000-8M | 8 Mbps | 1250 GB | Unlimited | ₹ 2000* |
BB-2000-10M | 10 Mbps | 1950 GB | Unlimited | ₹ 2000* |
BB-2000-12M | 12 Mbps | 1110 GB | Unlimited | ₹ 2000* |
BB-2000-14M | 14 Mbps | 1050 GB | Unlimited | ₹ 2000* |
BB-2000-16M | 16 Mbps | 1000 GB | Unlimited | ₹ 2000* |
BB-2000-50M | 50 Mbps | 4000 GB | Unlimited | ₹ 2000* |
MTNL Broadband customer service
Delhi:
For any help you might need with your MTNL Broadband connection post-activation, we suggest you check the following contacts:
Customer Care Number | 011-24310212/24320051 |
helpdesk.delhi@bol.net.in |
Mumbai:
For any help you might need with your MTNL Broadband connection post-activation, we suggest you check the following contacts:
Customer Care Number | 1504 / 1800 22 8844 |
selfcare@mtnl.net.in |
MTNL Bharat Fiber customer care contact
For any assistance related to MTNL Broadband or internet service after activation, please contact 22221507 or contact them on their e-mail ID: 1500@bol.net.in.
MTNL landline broadband customer care contact
You can dial 1507 from MTNL Landline/Garuda/Dolphin or dial 01122221507 from any mobile number for any complaint or query. The customer care representative will guide you if it can be resolved over the phone, else they will send their executives to your place to resolve the issue.
Other customer care services by MTNL
- You can directly call the customer care number for any query regarding MTNL Broadband. For basic services, you can contact 0/1501 or 22221504.
- MTNL also provides e-mail support to its users via the e-mail ID: 1500@bol.net.in.
- You can mail on this ID to ask your queries, register your complaints, or give feedback and suggestions.
FAQ
How to change MTNL broadband plans online?
To change the MTNL broadband plans online, follow the given steps below:
- Go to the official website of MTNL.
- Fill in your subscription number and telephone number.
- Now, re-enter the security code.
- Click on view details.
- Then, click on Change broadband plans.
How to get an MTNL landline broadband connection?
Here are the steps to get an MTNL landline broadband connection:
- You can submit a request by sending an SMS to 9868552121 from your mobile phone (any operator).
- The customer service representatives will contact you for further details and queries.
What is the cheapest MTNL broadband plan?
The cheapest MTNL broadband plan is ₹ 600 with unlimited data and 100 free calls.
How to find MTNL broadband services near me?
To find MTNL broadband services near you, you can contact their toll-free service number: 01122221507.
Updated on 6 Jul, 2022
sophia
Energy Specialist & Copywriter
Content writer with German roots who is ready to help you with all your questions about energy in the UK. With a Bachelor’s degree in Business Administration and Culture/Communication from the University of Mannheim and a Master’s degree in Marketing and Market Research, she now lives and works in Barcelona.
Content writer with German roots who is ready to help you with all your questions about energy in the UK. With a Bachelor’s degree in Business Administration and Culture/Communication from the University of Mannheim and a Master’s degree in Marketing and Market Research, she now lives and works in Barcelona.