EXCITEL | Broadband Plans | Benefits | Recharges | Contact Details

About Excitel

Excitel Fiber is one of the fastest-growing broadband service providers in Europe, but now it’s growing exponentially in India. They have local access numbers all over India so that their customers get the best broadband service. Excitel Broadband provides high-speed data and a seamless experience to its subscribers.

What is Excitel Broadband?

Excitel Broadband is proficient in providing the best internet services. It offers seamless services and the best broadband plans with OTT benefits to its users.

Excitel Broadband is designed especially for homes and provides a hassle-free network. It provides a fiber-optical network that offers high-speed data to its users.

Who is the owner of Excitel Broadband?

Vivek Raina is the co-founder and CEO of Excitel Broadband. Before this, he held the position of Regional Head Digicable Network India Pvt Ltd in North & Central India.

What are the key features of Excitel Broadband?

Some of the key features of Excitel Broadband are given below:

• High-performance network service

• Better experience with customer support

• Unlimited high-speed data

• High speed with a stable connection

What are the pros of getting Excitel Broadband?

Listed below are the benefits of Excitel Broadband plans:

• Offer fiber to home technology

• Provides high-speed data of 1 Gbps speed

• Offers seamless streaming, downloading, and uploading

• Unaffected by rain or storm

• Connection stability

• Streaming in 4k

How fast is Excitel Broadband?

Excitel Broadband provides a quick downloading and uploading speed without buffering.
The average downloading speed is 204 Mbps, and the upload speed is 75 Mbps.

Excitel Broadband Deals

Excitel Broadband provides different plans for different cities. Each plan offers a minimum speed of 200 Mbps and a maximum speed of 400 Mbps with OTT standards and OTT premium.
We have included plans for cities such as Delhi, Bangalore, Hyderabad, Chennai, and Mumbai.

Excitel Broadband deals in Delhi

Excitel Broadband plans for Delhi NCR are given below:

Excitel Broadband deals in Bangalore

Excitel Broadband plans for Bangalore are given below:

Excitel Broadband deals in Hyderabad

Excitel Broadband plans for Hyderabad are given below:

Excitel Broadband deals in Chennai

Excitel Broadband plans for Chennai are given below:

Excitel Broadband deals in Mumbai

Excitel Broadband plans for Mumbai are given below:

What are the conditions of Excitel Broadband plans?

The terms and conditions for Excitel Broadband plans are as follows:

• GST of 18% is not included in the charges, it has to be paid for over and above the plan charges.

• The company has the right to change and modify its plans.

• There are no installation charges on Excitel Broadband connection.

• The charges for the plan have to be paid for in advance before the connection.

• All prices for plans as mentioned, are on a per monthly basis.

• Prices may differ for each location.

OTT benefits of Excitel Broadband plans?

Excitel provides OTT benefits in two ways:

• OTT standard

• OTT premium

    These OTT include:

• ZEE 5

• Voot Select

• Eros now

• ShemarooMe

• Amazon Prime

• Sony

• Playbox tv

Getting a new Excitel Broadband connection

To get a new Excitel connection, customers can connect with Excitel either online by visiting Excitel’s website or offline.
We have included both ways of obtaining a new Excitel connection.

Getting an Excitel Broadband connection online

To get a connection online, just follow these simple steps:

1. Visit Excitel’s website

2. Install the Excitel app

3. Contact Excitel help desk at 33-44-77-88

4. The help desk team provides the customer with login credentials

5. Login into the account

6. Choose the subscription plan

7. And finally, pay for the plan

Is Excitel Broadband available in my area?

The service provider has a Point of Presence (PoP) map on the homepage of their website, which marks the areas/localities/states they serve.

Installation charges for Excitel Broadband?

Excitel Broadband provides free installation at the customer’s residence or office.

Can I bring my Excitel Broadband to a different location?

Yes, you can request for broadband connection at another location by registering your request. To register your request, you can visit “my Excitel” mobile App or the my.excitel.com website or write to the Excitel team at helpdesk@excitel.com, and the team will process your request.

Excitel Broadband - Paying your Bill

You can recharge your Excitel broadband bills online or via their mobile application, or you can also contact a representative at a service point near you.

Paying your Excitel Broadband bill online

You can recharge your Excitel Broadband account via Excitel’s official website my.excitel.com, myexcitel App, and other applications such as Phonepe, Google Play, Paytm, Mobikwik, and UPI.

Follow the steps to pay the Excitel Broadband bill using any payment app:

1. Open your payment app.

2. Search for Broadband and select Excitel Broadband.

3. Enter customer your ID and name.

4. Enter the amount and proceed to pay.

Almost all the apps have several optional ways to pay. There are a variety of methods that you can use. Debit/credit cards and wallets are among the most popular.

Online payment via debit/credit card:
After entering the amount, proceed to pay via debit/credit card.

• In the case of a debit card, you have to enter card details such as card number, expiry date, CVV, and one-time password.

• In the case of a credit card, you have to enter the card number and 4-digit security pin.

• Using either option, you can pay your bill securely.

Checking the internet usage of Excitel Broadband

You can follow the below instructions to check your internet usage:-

1. Login into myexcitel App

2. Go to Sessions

3. Select the month

4. Now, you can easily check internet usage

Excitel Broadband Customer Service

Excitel Broadband provides the best service to its customers. However, if you’re dissatisfied with any of its facilities or have questions, please get in touch with the Excitel team. You can contact them using the information below:

Excitel Broadband contact number for customer care

You can directly call the customer care number for any query regarding Excitel Broadband.
The customer care numbers are listed below:

• 011 33447788

• 1800 200 2273 (Toll-Free)

Excitel Broadband customer support email

If you need any customer support, you can reach out to them via their email address, helpdesk@excitel.com.

FAQ

Which router is best for Excitel Broadband?

The Asus RT-AX55 AX1800 Wifi6 Router is the best for speed purposes because it goes up to 300 Mbps. Second is the TP-Link Archer C6 AC1200 Wireless Gigabit Router for its speed of 100 to 200 Mbps.

What is the recommended fiber device by Excitel Broadband?

A fiber + Wi-fi Dual Band is the recommended fiber by Excitel Broadband.

Does Excitel Broadband provide unlimited internet?

Excitel broadband offers unlimited data with speeds of 100 Mbps, 200Mbps, 300Mbps, and above.

Is Excitel Broadband better than Jio Fiber?

Excitel Broadband is better than Jio Fiber Excitel’s unlimited data plans. The data limits are imposed on Jio Fiber every month, especially with the on-demand entertainment for streaming, gaming, and downloading.