MTNL Mobile & Broadband Plans, Benefits, Recharges and Contact Details

MTNL products and services

Mahanagar Telephone Nigam Limited also known as MTNL is a retro telecommunication company incorporated with the government of India. Within the two decades. there has been all-around development & growth and improved operational efficiency. It was the first to launch some of the latest telecom technologies in the Inda such as ADSL2+ & VDSL2 in broadband, IPTV on MPEG4 technology, VOIP, and 3G Mobile service.

Currently, MTNL provides multiple telecom services such as fixed telephone service, GSM (including 3G) & CDMA-based Mobile service, Internet, Broadband, ISDN, and Leased Line services.

MTNL Mobile

MTNL offers various mobile services both postpaid and prepaid such as 3G data plans, Data add-ons, Mobile TV, Roaming, International Calling, and Value-added services.

MTNLBroadband

MTNL provides broadband internet services in Delhi and Mumbai. The company offers an extensive range of broadband plans and also offers prepaid vouchers. MTNL broadband plan starts at ₹ 600 and goes high to ₹ 7999.

MTNL Business

MTNL offers various telecom and internet-related services for enterprises such as:

• Multi-Protocol Label Switching (MTNL)
• Leased circuit
• Managed Leased Line Network (MLLN)
• Web Hosting
• UAN Service
• PRM Service
• VCC Service
• ISDN

Read more about the above services here.

MTNL Apps

MTNL has launched two mobile apps for the MTNL users of Delhi:

• My MTNL Delhi
• MTNL Connects

The “My MTNL Delhi” enables the MTNL users of Delhi to view usage, recharge for mobile, Broadband, and FTTH, Postpaid Bill payments, Complaint Booking, etc. However, “MTNL Connect” is especially for MTNL broadband users with features to view usage and pay bills.

MTNLBroadband: Information, Plans & Benefits

MTNL provides broadband internet services in Delhi and Mumbai. The company offers an extensive range of broadband plans and prepaid broadband vouchers. MTNL broadband plan starts at ₹ 600 and goes high to ₹ 7999.

What is MTNL Broadband

MTNL Broadband is a service provided by the company to transmit data over the internet to your devices to upload and download large files.

MTNL Broadband plans

The extensive list of MTNL Delhi Broadband plans is as follows:

Note that all calls on MTNL Network will be free of charge.

MTNL offers both prepaid and postpaid Broadband plans in Mumbai.

Note that migration is not allowed in the above-prepaid plans.

*BB-2000 is available only in Combo Plan.

How to get MTNL Broadband

MTNL gives 3 ways to book a new MTNL broadband connection:

• Online request for connection
• Call 1500 (Existing Landline Customer only)
• Visit nearest Common Services Centers (CSC)

Getting a MTNL Broadband connection via website

Follow the steps to get a new MTNL Broadband connection via the website:

• Go to the official website of MTNL.
• Select your city and click on “Broadband”.
• Click “How to Book/ Broadband Service Request”.
• Click on “Online” and proceed with registration.
• Fill out the personal info form and submit it.
• The service executive will soon contact you for address and installation.

Getting a MTNL Broadband connection via the MTNL app

Follow the steps to get a MTNL Broadband connection via the MTNL app:

• Download and open “My MTNL Delhi”.
• Click on “Request New Service”.
• Select “New Broadband Booking”.
• Enter your contact number and email id.
• Submit your response.

How to recharge MTNL Broadband

The easiest way to recharge your MTNL Broadband is via payment apps such as Gpay, Paytm, Phonepe, and more.

• Open your payment app.
• Click on ‘Broadband’ recharges.
• Select your operator as “MTNL Delhi/Mumbai”
• Enter your number without STD and “Account number”.
• Proceed to pay securely with credit card/ debit card/ Net banking.

Recharge and bill payment can also be done via the MTNL app.

What are the key benefits of the MTNL Broadband Postpaid Offer?

The key benefits of the MTNL Broadband Postpaid offers are:

• Unlimited and combo plans
• Free calls for MTNL networks
• Affordable plans
• Local & STD Voice Calls
• Refundable security deposit.

How to check MTNL Broadband availability in my area?

Follow these steps to check the MTNL Broadband availability in your area:

• Go to the official website of MTNL.
• Select your city and click on “Broadband” 
• Click on “How to Book/ Broadband Service Request”.
• Click on “Visit To Your nearest CSC”.
• Select your area and click “search”.
• The address of the nearest CSC will be displayed.

If you can’t find your area in the options, implies that MTNL services are not available in your area.

How to contact MTNL Broadband customer care?

MTNL Mobile: Prepaid

MTNL promises to provide high-speed 3G internet plans at the most affordable prices. 3G internet supports video calls, high-speed internet, live streaming, and much more. MTNL offers a variety of prepaid plans ranging from ₹ 44 to ₹ 1999. Explore all prepaid plans of MTNL below.

MTNL prepaid plans

The extensive list of MTNL prepaid plans in Delhi is as follows:

The extensive list of MTNL prepaid plans in Mumbai is as follows:

Which is the cheapest prepaid plan?

The cheapest prepaid plan for MTNL Delhi is “STV 44” with a validity of 7 days.

While the cheapest prepaid plan for MTNL Mumbai is “Combo STV 102” with a validity of 22 days. However, internet data is not available in this plan.

How to recharge MTNL prepaid

The easiest way to recharge your MTNL prepaid is via payment apps such as Gpay, Paytm, Phonepe, and more.

• Open your payment app.
• Click on “Prepaid Mobile” recharges.
• Select your operator as “MTNL Delhi/Mumbai”
• Enter your “MTNL SIM number”.
• Proceed to pay securely with credit card/ debit card/ Net banking.

Recharge and bill payment can also be done via the MTNL app.

What documents are needed to get a new SIM

The documents needed to get a new MTNL Prepaid/ Postpaid SIM are:

• Duly filled Customer Application form (CAF)
• Self-attested Photograph
• Proof of Identity & Proof of Address

MTNL Mobile: Postpaid

MTNL also provides postpaid plans with a feature of “On-Net Free” voice calls. In MTNL postpaid plans, you have to pay the bill for last month’s usage at the end of your bill cycle. You can view all postpaid plans of MTNL here.

What are the popular MTNL postpaid plans?

The following plans are the popular MTNL postpaid plans:

Which is the best postpaid plan by MTNL?

Most MTNL users found “Plan 225” as the best postpaid plan.

Cheapest postpaid plan

The cheapest postpaid plan is “Pay Per Sec 160” plan. It includes 10 GB of data along with “Free on-net calls”.

MTNL postpaid plan for family

MTNL offers three family postpaid plans:
Family Silver Plans

Gold Family Postpaid Plans

Platinum Family Postpaid Plans

How to convert MTNL prepaid to postpaid?

You can convert your MTNL prepaid to postpaid by visiting the nearest customer care center. The MTNL executives will proceed to convert your MTNL prepaid to postpaid.

MTNL Customer Care - Contact Information

MTNL has organized its regional customer care services in a very efficient way. You can easily get the contact details of customer service in your area within a few seconds. Follow these steps to get customer care contact details of your region/area:
Go to the official website of MTNL
Select your city and click on “Customer Care Center”.
Select your area and click on “Search”
The interface will show the contact details of customer care in your area.

MTNL customer care contacts

MTNL customer care Live chat

MTNL has not yet launched any live chat service. Users can reach out to MTNL using the following details:

MTNL customer care whatsapp

MTNL has not yet launched any customer care service with the support of Whatsapp. Users can reach out to MTNL using the following details: